Refund Policy
Last updated: Nov 2, 2025
Free trial
We provide a 7-day free trial with core features enabled. You can evaluate Data Validator (Data Fix) and GST Guard before paying.
Subscriptions & cancellations
- Paid plans are billed in advance for the selected term (monthly/yearly).
- You can cancel anytime; access remains until the end of the current term.
- Downgrades apply from the next billing cycle.
Refunds
- If you were charged after cancelling or due to a clear billing mistake, contact us within 7 days and we will issue a full refund.
- Except for the above, payments are generally non-refundable once a term has started, because infrastructure costs are incurred.
- If the service experienced prolonged unavailability (e.g., more than 24 hours continuous), reach out and we’ll review a pro-rata credit at our discretion.
How to request a refund
Email hello@mysheetfixer.com with your account email, invoice ID, and a short description. We typically respond within 1 business day.
This policy is a template; adjust to your billing system and discuss with counsel if needed.
Contact
Questions? Email hello@mysheetfixer.com.